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In particular, two types of user statistics are worthy of close inspection: pending delivery count and last handheld contact time.
Pending delivery count gives you the number of messages that are queued on the BES for delivery to the handheld device.
Discover Black Berry's Message Hub and experience other apps made by Black Berry such as Calendar, Contacts, Keyboard, Launcher and more.Should you want to monitor the downloads progress, you'll need to keep your eye on the yellow progress bar that sits just beneath the blue section with the text "Update your Priv to the latest software today..." After the download is finished, tap on Restart & Install.A few seconds later your Priv will restart and the installation will begin.Last handheld contact time shows you the most recent moment that the BES received a delivery confirmation or command from the device.You can view both of these statistics from Black Berry Manager, which Figure 1 shows.
In this follow-up article, I'd like to tell you about a few other sources of valuable data—both user and device-related—relevant to Black-Berry administration.